FAQ : Are all of your products in stock?

Not all items will be in stock. This is partly due to the fact that rings need to be made for a certain size finger and partly due to the fact that items are handmade and therefore I simply don't have time to ensure we have every item available!
If your order is urgent - please contact me!
If the item is not in stock I shall fulfil it as quickly as possible. However, please note that if the item is to be hallmarked, this could add an additional few days onto the delivery time.

 
FAQ : I can't find the answer to my question. What do I do?

Click on "Contact Us" and let us know what your question is. We'll get back to you with an answer as soon as possible.
Or - especially if urgent - phone me - I'm friendly and hopefully will be able to give you an instant answer!

 
FAQ: About ring sizes

You need to specify the ring size for any ring. Please see the News section is you would like to size your finger for a ring or contact me if you would like me to send you a free ring sizer.

We use UK ring sizing measuring rings from the smallest size - A to the largest - Z.  It is possible to provide a half size to help you find the perfect fit. Rings with a deep band width do need to be slightly larger than your normal size, so please bear this in mind when ordering your ring.

 
FAQ: How do I order?

 
FAQ: Is it possible to buy a gift for someone?

Absolutely! You can send someone a gift by entering their name and address as the Delivery Address and your own as the Billing Address. If you would like a card enclosing, please state the personalised message in the Miscellaneous section, under 'Special instructions'.

 
FAQ: What types of payment do you accept?

You have several ways to pay for your orders.

Paypal - with PayPal you may also pay with a credit or debit card
BACS - bank transfer - please contact us for the account details
By cheque - we do need to wait until the cheque has cleared before sending your items
By cash - if you know me or if you are nearby and wish to pay by cash please contact me to arrange